Terms of Service

Rules and guidelines for using Vido International School's educational services and facilities

Our Terms of Service

Comprehensive terms and conditions for students, parents, and staff members

Agreement to Terms

By enrolling at Vido International School, using our website, or accessing our educational services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These terms apply to students, parents, guardians, teachers, staff, and all users of our educational facilities and digital platforms.

Educational Services

Enrollment and Admission

  • All students must complete the official enrollment process and provide accurate information
  • Admission is subject to availability and meeting academic requirements
  • The school reserves the right to deny enrollment for disciplinary or academic reasons
  • Tuition and fees must be paid according to the published schedule

Academic Standards

  • Students must maintain satisfactory academic progress as defined by school policies
  • Regular attendance is required unless excused for valid reasons
  • Students must complete all assignments and examinations as required
  • Academic dishonesty, including cheating and plagiarism, is strictly prohibited

Curriculum and Programs

  • The school offers Cambridge, Pearson Edexcel, and IB programs as advertised
  • Curriculum may be updated to reflect educational standards and best practices
  • Extracurricular activities are subject to availability and student eligibility

Student Conduct and Discipline

Code of Conduct

  • Students must respect teachers, staff, and fellow students at all times
  • Bullying, harassment, or any form of discrimination is strictly prohibited
  • Students must adhere to school dress code and uniform requirements
  • Use of mobile phones and electronic devices is regulated during school hours

Disciplinary Actions

  • The school reserves the right to take appropriate disciplinary action for violations
  • Serious misconduct may result in suspension or expulsion
  • Parents will be notified of disciplinary issues involving their children
  • Due process will be followed in all disciplinary matters

Technology and Digital Resources

Acceptable Use

  • School-provided technology and digital resources must be used for educational purposes
  • Students must follow acceptable use policies for computers and internet
  • Personal devices may be used only with school permission
  • Social media use is regulated during school hours and activities

Intellectual Property

  • All educational materials and resources remain the property of the school
  • Unauthorized copying or distribution of materials is prohibited
  • Students' original work is protected by intellectual property rights

Fees and Payments

Tuition and Fees

  • All fees must be paid according to the published schedule and payment terms
  • Late payments may incur additional charges as specified
  • Refund policies apply to withdrawals and cancellations
  • Additional fees may apply for special programs or activities

Payment Methods

  • The school accepts various payment methods as specified on the fee schedule
  • Payment plans may be available for qualifying families
  • All financial transactions must be completed through authorized channels

Privacy and Data Protection

The school is committed to protecting student and family privacy in accordance with applicable laws and our Privacy Policy.

  • Personal information is collected and used only for legitimate educational purposes
  • Student records and academic information are kept confidential
  • Photos and videos of students may be used for school purposes with parental consent
  • Parents have the right to access and review their child's educational records

Changes and Termination

Service Modifications

  • The school may modify services, programs, or fees with reasonable notice
  • Significant changes will be communicated to affected students and parents
  • The school reserves the right to discontinue programs with appropriate notice

Withdrawal and Termination

  • Parents may withdraw their children by following the official withdrawal process
  • Withdrawal requires written notice and completion of withdrawal forms
  • Refund policies apply to withdrawals as specified in the fee schedule
  • The school may terminate enrollment for disciplinary or academic reasons

Limitation of Liability

The school's liability is limited as specified in this section and applicable laws.

  • The school is not liable for indirect or consequential damages
  • Liability for personal property is limited as specified in school policies
  • The school is not responsible for injuries resulting from student negligence
  • Professional liability insurance covers certain school activities and events

Dispute Resolution

Complaint Process

  • Complaints should be submitted in writing to school administration
  • Complaints will be investigated and resolved in a timely manner
  • Parents will be informed of complaints involving their children
  • All complaints will be documented and tracked

Governing Law

  • These terms are governed by the laws of Kenya
  • Any disputes will be resolved according to applicable Kenyan law
  • Court proceedings will be limited to binding arbitration when required

General Provisions

Communication

  • Official school communications will be through designated channels
  • Parents must keep contact information updated with the school
  • Emergency communications will be made through specified procedures

Force Majeure

  • The school is not liable for failures to perform due to unforeseen circumstances
  • Force majeure events include natural disasters, government actions, and emergencies
  • The school will make reasonable efforts to continue services during disruptions

Entire Agreement

  • These terms constitute the entire agreement between parties
  • No verbal or informal modifications will be recognized
  • Changes to terms must be in writing and signed by authorized parties

Effective Date and Updates

These Terms of Service are effective as of January 1, 2024, and were last updated on February 26, 2026.

We may update these terms from time to time. We will notify you of significant changes by email or through our website.

Your continued use of our services after changes constitutes acceptance of the updated terms.

Contact Us

If you have questions about these Terms of Service or need clarification, please contact us:

Email: admissions@vidoschool.com

Phone: +254718372880

Address: Othaya Road, Nairobi, Kenya

Contact Admissions Office